BT Smart Hub 2 Login

Updated

The BT Smart Hub 2 is a modem-router (gateway) whose admin page answers on 192.168.1.254 (or bthomehub.home). Each unit has its own admin password printed on the device label — there is no shared default.

Contents
  1. BT Smart Hub 2 default login
  2. How to log in to the BT Smart Hub 2
  3. If the login does not work
  4. More help
  5. Frequently asked questions

BT Smart Hub 2 default login

ModelLogin addressUsernamePasswordSource
Smart Hub 2bthomehub.home or 192.168.1.254On the label (unique)Official doc

Checked against BT Help — Set up or change the admin password on my BT Hub on 31 Aug 2026 (high confidence), via the ssid.ai dataset (CC BY 4.0).

“There is no admin/admin default. Each BT Smart Hub 2 ships with a unique admin password printed on the pull-out settings card on the back (or the base label).”

How to log in to the BT Smart Hub 2

  1. Connect to the BT Smart Hub 2 by Wi-Fi or a network cable. On a phone, turn off mobile data.
  2. Open a browser and go to bthomehub.home or 192.168.1.254.
  3. Sign in with On the label (unique).
  4. Open the Wireless or Wi-Fi section to change the network name and password.

If the login does not work

  • Check the label first. This model has a unique password printed on the device — admin / admin will not work.
  • Someone may have changed it. A factory reset restores the login above.
  • Reset: hold the Reset button for about 10 seconds while the device is powered on.
  • Wrong address? Check your default gateway — see how to find your router’s IP.
  • Type http://, not https://, and turn off any VPN or Private DNS.

More help

Frequently asked questions

What is the default password for the BT Smart Hub 2?

On the label (unique).

What is the BT Smart Hub 2 IP address?

The admin page is at 192.168.1.254 (or bthomehub.home).

How do I reset the BT Smart Hub 2?

Hold the Reset button for about 10 seconds while the device is powered on.