EE Router Login
EE Smart Hubs open at 192.168.1.254. The admin password is unique to each hub and printed on the card on the back, separate from the Wi-Fi password.
Smart Hub: admin / Printed on the label
Smart Hub Plus: Printed on the label
Contents
How to log in to the EE router
- Connect to your EE Wi-Fi (or plug in a LAN cable).
- Open a browser and go to 192.168.1.254 or 192.168.1.254.
- Enter the username and password below. If they fail, use the ones on the router label.
- Open the Wi-Fi / WLAN menu to change your network name and password.
EE default username and password
| Router / ISP | Login address | Username | Password | Source |
|---|---|---|---|---|
| Smart Hub | 192.168.1.254 | admin | Printed on the label | Official doc |
| Smart Hub Plus | 192.168.1.254 | — | Printed on the label | Official doc |
“Official doc” rows link to the manufacturer’s or ISP’s own documentation, via the ssid.ai router dataset (CC BY 4.0).
Credentials vary by model and installation date. The sticker on your router always wins.
Change the EE Wi-Fi password
After logging in: Advanced settings → Wireless → change the name and password → Save.
Use at least 12 characters. Every device will need the new password to reconnect.
192.168.1.254 not opening? Fixes that work
- Connect to the router first. Use its Wi-Fi or a LAN cable — mobile data will never reach 192.168.1.254.
- Type it in the address bar, not the search box, and include
http://—http://192.168.1.254. Many routers have no HTTPS page. - Check for typos: only numbers and dots. The letter “l” or “o” in place of 1 or 0 will not work.
- Your router may use a different address. Check the default gateway (see above) or the label.
- Turn off VPN, proxy or “Private Relay”. They send traffic outside your home network.
- Try another browser or a private window, and clear the cache.
- Restart the router: unplug it for 30 seconds, then wait two minutes after plugging it back in.
- Still stuck? A factory reset restores the default address and password.
Still need help?
If the login page will not open or the password is refused, contact EE support: My EE app. A factory reset also works, but on ISP routers it can remove your internet settings — ask your provider first.
Frequently asked questions
What is the EE router IP address?
EE routers use 192.168.1.254.
What is the default EE router password?
Smart Hub: admin / Printed on the label. If it does not work, check the router label.
How do I change my EE Wi-Fi password?
Advanced settings → Wireless → change the name and password → Save.