Virgin Media Router Login
Virgin Media Hub 3, Hub 4 and Hub 5 open at 192.168.0.1. There is no username — just the unique settings password printed on the base of the hub.
Hub 3: Printed on the label
Hub 4: Printed on the label
Contents
How to log in to the Virgin Media router
- Connect to your Virgin Media Wi-Fi (or plug in a LAN cable).
- Open a browser and go to 192.168.0.1 or 192.168.0.1 or 192.168.0.1.
- Enter the username and password below. If they fail, use the ones on the router label.
- Open the Wi-Fi / WLAN menu to change your network name and password.
Virgin Media default username and password
| Router / ISP | Login address | Username | Password | Source |
|---|---|---|---|---|
| Hub 3 | 192.168.0.1 | — | Printed on the label | Official doc |
| Hub 4 | 192.168.0.1 | — | Printed on the label | Official doc |
| Hub 5 | 192.168.0.1 | — | Printed on the label | Official doc |
“Official doc” rows link to the manufacturer’s or ISP’s own documentation, via the ssid.ai router dataset (CC BY 4.0).
Credentials vary by model and installation date. The sticker on your router always wins.
Change the Virgin Media Wi-Fi password
After logging in: Wireless settings → change the network name and password → Apply.
Use at least 12 characters. Every device will need the new password to reconnect.
192.168.0.1 not opening? Fixes that work
- Connect to the router first. Use its Wi-Fi or a LAN cable — mobile data will never reach 192.168.0.1.
- Type it in the address bar, not the search box, and include
http://—http://192.168.0.1. Many routers have no HTTPS page. - Check for typos: only numbers and dots. The letter “l” or “o” in place of 1 or 0 will not work.
- Your router may use a different address. Check the default gateway (see above) or the label.
- Turn off VPN, proxy or “Private Relay”. They send traffic outside your home network.
- Try another browser or a private window, and clear the cache.
- Restart the router: unplug it for 30 seconds, then wait two minutes after plugging it back in.
- Still stuck? A factory reset restores the default address and password.
Still need help?
If the login page will not open or the password is refused, contact Virgin Media support: Virgin Media Connect app. A factory reset also works, but on ISP routers it can remove your internet settings — ask your provider first.
Frequently asked questions
What is the Virgin Media router IP address?
Virgin Media routers use 192.168.0.1.
What is the default Virgin Media router password?
Hub 3: — / Printed on the label. If it does not work, check the router label.
How do I change my Virgin Media Wi-Fi password?
Wireless settings → change the network name and password → Apply.