EE Smart Hub Login

Updated

The EE Smart Hub is a modem-router (gateway) whose admin page answers on 192.168.1.254. Each unit has its own admin password printed on the device label — there is no shared default.

Contents
  1. EE Smart Hub default login
  2. How to log in to the EE Smart Hub
  3. If the login does not work
  4. Other EE models
  5. More help
  6. Frequently asked questions

EE Smart Hub default login

ModelLogin addressUsernamePasswordSource
Smart Hub192.168.1.254adminOn the label (unique)Official doc

Checked against EE Broadband Help — Change the WiFi and admin password on your Hub on 31 Aug 2026 (high confidence), via the ssid.ai dataset (CC BY 4.0).

“There is no admin/admin default. Each EE Smart Hub has a unique admin password printed on the card on the back of the hub, separate from the WiFi password.”

How to log in to the EE Smart Hub

  1. Connect to the EE Smart Hub by Wi-Fi or a network cable. On a phone, turn off mobile data.
  2. Open a browser and go to 192.168.1.254.
  3. Sign in with admin / On the label (unique).
  4. Open the Wireless or Wi-Fi section to change the network name and password.

If the login does not work

  • Check the label first. This model has a unique password printed on the device — admin / admin will not work.
  • Someone may have changed it. A factory reset restores the login above.
  • Reset: hold the Reset button for about 10 seconds while the device is powered on.
  • Wrong address? Check your default gateway — see how to find your router’s IP.
  • Type http://, not https://, and turn off any VPN or Private DNS.

Other EE models

ModelLogin addressUsernamePasswordSource
Smart Hub Plus192.168.1.254—On the label (unique)Official doc

More help

Frequently asked questions

What is the default password for the EE Smart Hub?

Username admin, password On the label (unique).

What is the EE Smart Hub IP address?

The admin page is at 192.168.1.254.

How do I reset the EE Smart Hub?

Hold the Reset button for about 10 seconds while the device is powered on.