Telstra Telstra Smart Modem Gen 2 (and Gen 1.1) Login

Updated

The Telstra Telstra Smart Modem Gen 2 (and Gen 1.1) is a modem-router (gateway) whose admin page answers on 192.168.0.1 (or mymodem). It ships with a fixed factory login, so change it after the first sign-in.

Contents
  1. Telstra Telstra Smart Modem Gen 2 (and Gen 1.1) default login
  2. How to log in to the Telstra Telstra Smart Modem Gen 2 (and Gen 1.1)
  3. If the login does not work
  4. Other Telstra models
  5. More help
  6. Frequently asked questions

Telstra Telstra Smart Modem Gen 2 (and Gen 1.1) default login

ModelLogin addressUsernamePasswordSource
Telstra Smart Modem Gen 2 (and Gen 1.1)mymodem or 192.168.0.1adminTelstraOfficial doc

Checked against Telstra Official Support — How do I access and use my modem settings? on 31 Aug 2026 (high confidence), via the ssid.ai dataset (CC BY 4.0).

“Australian NBN/hybrid gateway (Technicolor/Netgear-built).”

How to log in to the Telstra Telstra Smart Modem Gen 2 (and Gen 1.1)

  1. Connect to the Telstra Telstra Smart Modem Gen 2 (and Gen 1.1) by Wi-Fi or a network cable. On a phone, turn off mobile data.
  2. Open a browser and go to mymodem or 192.168.0.1.
  3. Sign in with admin / Telstra.
  4. Open the Wireless or Wi-Fi section to change the network name and password.

If the login does not work

  • Someone may have changed it. A factory reset restores the login above.
  • Reset: hold the Reset button for about 10 seconds while the device is powered on.
  • Wrong address? Check your default gateway — see how to find your router’s IP.
  • Type http://, not https://, and turn off any VPN or Private DNS.

Other Telstra models

ModelLogin addressUsernamePasswordSource
Telstra Smart Modem Gen 3mymodem or 192.168.0.1adminOn the label (unique)Official doc

More help

Frequently asked questions

What is the default password for the Telstra Telstra Smart Modem Gen 2 (and Gen 1.1)?

Username admin, password Telstra.

What is the Telstra Telstra Smart Modem Gen 2 (and Gen 1.1) IP address?

The admin page is at 192.168.0.1 (or mymodem).

How do I reset the Telstra Telstra Smart Modem Gen 2 (and Gen 1.1)?

Hold the Reset button for about 10 seconds while the device is powered on.