TELUS Router Login

Updated 20 Sep 2026

TELUS Wi-Fi Hubs open at 192.168.1.254 with the username admin and the password printed on the hub label.

How to log in to the TELUS router

1. Connect to your TELUS Wi-Fi (or plug in a LAN cable).
2. Open a browser and go to 192.168.1.254.
3. Enter the username and password below. If they fail, use the ones on the router label.
4. Open the Wi-Fi / WLAN menu to change your network name and password.

TELUS default username and password

“Official doc” rows link to the manufacturer’s or ISP’s own documentation, via the ssid.ai router dataset (CC BY 4.0).

Credentials vary by model and installation date. The sticker on your router always wins.

Change the TELUS Wi-Fi password

After logging in: Wireless setup → change the network name and password → Apply.

Use at least 12 characters. Every device will need the new password to reconnect.

192.168.1.254 not opening? Fixes that work

• Connect to the router first. Use its Wi-Fi or a LAN cable — mobile data will never reach 192.168.1.254.
• Type it in the address bar, not the search box, and include http:// — http://192.168.1.254. Many routers have no HTTPS page.
• Check for typos: only numbers and dots. The letter “l” or “o” in place of 1 or 0 will not work.
• Your router may use a different address. Check the default gateway (see above) or the label.
• Turn off VPN, proxy or “Private Relay”. They send traffic outside your home network.
• Try another browser or a private window, and clear the cache.
• Restart the router: unplug it for 30 seconds, then wait two minutes after plugging it back in.
• Still stuck? A factory reset restores the default address and password.

Still need help?

If the login page will not open or the password is refused, contact TELUS support: My TELUS app. A factory reset also works, but on ISP routers it can remove your internet settings — ask your provider first.

Frequently asked questions

Other providers in Canada

• RogersCanada · 10.0.0.1, 192.168.0.1
• BellCanada · 192.168.2.1