SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT) Login
The SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT) is a modem-router (gateway) whose admin page answers on 172.16.255.254. It ships with a fixed factory login, so change it after the first sign-in.
172.16.255.254 Login
Login address: 172.16.255.254
Username / password: user / user
Contents
SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT) default login
| Model | Login address | Username | Password | Source |
|---|---|---|---|---|
| Air Terminal 5 (also covers 2/3/4/4 NEXT) | 172.16.255.254 | user | user | Official doc |
Checked against SoftBank official FAQ — SoftBank Airセットアップメニューにアクセスできない場合の対処方法 on 31 Aug 2026 (high confidence), via the ssid.ai dataset (CC BY 4.0).
“SoftBank's standard-issue wireless home gateway (SoftBank Air), Japan, terminal generations 2 through 5 (pre-Terminal-6 hardware, LTE/5G CPE).”
How to log in to the SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT)
- Connect to the SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT) by Wi-Fi or a network cable. On a phone, turn off mobile data.
- Open a browser and go to 172.16.255.254.
- Sign in with user / user.
- Open the Wireless or Wi-Fi section to change the network name and password.
If the login does not work
- Someone may have changed it. A factory reset restores the login above.
- Reset: hold the Reset button for about 10 seconds while the device is powered on.
- Wrong address? Check your default gateway — see how to find your router’s IP.
- Type
http://, not https://, and turn off any VPN or Private DNS.
Other SoftBank models
| Model | Login address | Username | Password | Source |
|---|---|---|---|---|
| Air Terminal 6 | 192.168.3.1 | user | On the label (unique) | Official doc |
More help
Frequently asked questions
What is the default password for the SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT)?
Username user, password user.
What is the SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT) IP address?
The admin page is at 172.16.255.254.
How do I reset the SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT)?
Hold the Reset button for about 10 seconds while the device is powered on.