Eastlink Cable modem/gateway (e.g. Arris MG5225) Login

Updated

The Eastlink Cable modem/gateway (e.g. Arris MG5225) is a modem-router (gateway) with no documented admin address. Each unit has its own admin password printed on the device label — there is no shared default.

Contents
  1. Eastlink Cable modem/gateway (e.g. Arris MG5225) default login
  2. How to log in to the Eastlink Cable modem/gateway (e.g. Arris MG5225)
  3. If the login does not work
  4. More help
  5. Frequently asked questions
ModelLogin addressUsernamePasswordSource
Cable modem/gateway (e.g. Arris MG5225)App onlyadminOn the label (unique)Official doc

Checked against Eastlink — How to change your WiFi network name & password (official support site) on 31 Aug 2026 (medium confidence), via the ssid.ai dataset (CC BY 4.0).

“Eastlink (Atlantic Canada cable ISP)-issued modem — fixed 'admin' username paired with a unique pre-shared-key password physically printed on the unit, no admin/admin or admin/password default.”
  1. Connect to the Eastlink Cable modem/gateway (e.g. Arris MG5225) by Wi-Fi or a network cable. On a phone, turn off mobile data.
  2. Open a browser and go to App only.
  3. Sign in with admin / On the label (unique).
  4. Open the Wireless or Wi-Fi section to change the network name and password.

If the login does not work

  • Check the label first. This model has a unique password printed on the device — admin / admin will not work.
  • Someone may have changed it. A factory reset restores the login above.
  • Reset: hold the Reset button for about 10 seconds while the device is powered on.
  • Type http://, not https://, and turn off any VPN or Private DNS.

More help

Frequently asked questions

What is the default password for the Eastlink Cable modem/gateway (e.g. Arris MG5225)?

Username admin, password On the label (unique).

What is the Eastlink Cable modem/gateway (e.g. Arris MG5225) IP address?

This model has no documented admin IP address — it is managed in the app.

How do I reset the Eastlink Cable modem/gateway (e.g. Arris MG5225)?

Hold the Reset button for about 10 seconds while the device is powered on.